If you don’t know American Standard, you don’t know Dick McKinley.
Dick started at O’Connor Company on April 19, 1993. He began on the counter and it didn’t take long for him to become the counter lead and parts specialist at the Lenexa location. He even played a dual role as we worked for both O’Connor Company and J.M. O’Connor at the same time.
In 1997 O’Connor partnered with American Standard, leaving a vacancy for a Territory Manager in the Kansas City area. Dick was approached about the opportunity to move from the parts side to Territory Manager for this new brand. Dick wasn’t sure he wanted to take on such a big role.
“I was nervous about taking the position because we were starting from scratch with this brand. So, what I did was work home shows as American Standard to get leads. I would then take the leads I received at the home shows and would walk into a dealership selling a competitive brand. Hand them the leads, sell them American Standard, and start building those dealer relationships,” said Dick.
Before Dick joined O’Connor, he worked in accounts payable for a company, referencing himself as a “Desk Junkie”. He was really looking for something more than sitting at a desk from 8 p.m. – 5 p.m. every day. So that is when a friend approached him about working for his dad’s HVAC company. He fell in love with the trade.
“I really liked working in the HVAC field. And what is funny is when I worked at the dealership, I worked on American Standard equipment. Things kind of came full-circle.”
The 27 years Dick has worked for O’Connor he has dedicated a tremendous amount of time and energy to grow the American Standard brand. His territory, at one time, was spread out from KC metro to SE Kansas to Syracuse, MO and up north of Topeka.
“Dick McKinley has been a great person to work with. He’s always willing to help anyone. You can say Dick eats and breathes American Standard and has a loyalty to his Dealers and O’Connor. Over the years Dick developed a name recognition for American Standard through his dedication, integrity and knowledge of the products. Dick’s wonderful sense of humor, his way of resolving issues and willingness to go the extra mile is his trademark. Dick will be missed by all when the day comes that he decides to retire. Thank you for being my friend.” Steve Coburn, Lee’s Summit.
“Dick has been “Mr. American Standard” since taking the role of TM a “few” years ago. He started from scratch and built the largest American Standard territory in the Midwest through his unwavering commitment to his dealers. On any given day Dick might be towing a trailer to deliver a commercial unit, working a booth at a Mavericks Hockey game to drive leads, or making a joint call with a dealer on a builder. No two days are ever the same, but the constant commitment never changes. As Dick moves ever closer to his retirement, I want to thank him for his commitment, his friendship and for helping shape the O’Connor culture in such a positive fashion over the years.” Greg Borr.